NHTSA Complaint #11089027 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11089027
Vehicle	2011 BMW 328I
Component	ENGINE
Date of Incident	August 15, 2017
Date Filed	April 19, 2018
Mileage	73,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING ON SEVERAL OCCASIONS, THERE WAS AN ABNORMAL SMOKE ODOR ENTERING THE CABIN OF THE VEHICLE. UPON INSPECTING THE ENGINE COMPARTMENT, ASHES WERE FOUND ON SEVERAL COMPONENTS OF THE ENGINE. THE VEHICLE WAS TAKEN TO BMW OF SAN FRANCISCO (1675 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 863-9000) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL PAN GASKET LEAK AND AN OIL FILTER HOUSING GASKET LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

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