NHTSA Complaint #11088976 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11088976
Vehicle 2017 SUBARU FORESTER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 29,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

I HAVE EXPERIENCED MULTIPLE ISSUES WITH NOW 2 REPLACEMENT WINDOWS ON MY 2017 FORESTER FOR WHAT I BELIEVE TO BE RELATED TO LOW QUALITY GLASS THAT SUBARU IS USING. GLASS DAMAGE - 1.7.18 - SMALL CHIP WHILE VEHICLE WAS MOVING FROM ROAD DEBRIS. DRIVING ON I-25 SOUTH IN CO - REPAIRED / CHIP FILLED BY SAFELITE GLASS DAMAGE - 2.5.18 - SMALL CHIP NEAR CENTER TOP THAT EXPANDED INTO A 2 FOOT CRACK. CHIP / CRACK OCCURED WHILE VEHICLE WAS IN MOTION. WAS DRIVING ON ROUTE 6 EAST. SAFELITE REPLACED THE GLASS WITH AN OEM / SUBARU PART GLASS DAMAGE - 3.31.18 - SMALL CHIP THE SIZE OF THE HEAD OF A PIN, OCCURED WHILE VEHICLE WAS IN MOTION. DRIVING ON I-25 IN CO LEFT LANE, NO VEHICLES IN FRONT, ONLY ONE VEHICLE TO MY RIGHT. RESULTED IN OVERNIGHT CRACKING OF OVER A FOOT LONG WHILE VEHICLE WAS PARKED REQUIRING MY WINDSHIELD TO BE REPLACED FOR A 2ND TIME.ALSO REPLACED BY SAFELITE THERE WERE SEVERAL ADDITIONAL SMALL CHIPS IN BETWEEN THE 1.7.18 AND 2.5.18 INCIDENT PRIOR TO THE WINDSHIELD BEING REPLACED.

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