NHTSA Complaint #11088898 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND WAITED MONTHS TO SCHEDULE A RECALL REPAIR. THE DEALER (DAVE DENNIS CHRYSLER JEEP DODGE RAM, 4232 COLONEL GLENN HWY, DAYTON, OH 45431, (937) 429-5566) WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS ALSO CONCERNED THAT HE WAS EXPERIENCING A FAILURE DUE TO THE RECALL BECAUSE THE CD PLAYER WAS WARM WHEN EJECTING A CD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE A RESPONSE FROM THE MANUFACTURER CONCERNING PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.