NHTSA Complaint #11088864 — 2015 FORD EDGE

AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NOT EVER BE ON THE ROAD AGAIN, SO WE DECLINED THE REPAIRS AND HAD THE CAR TOWED TO OUR PROPERTY UNTIL WE RECEIVE SOME RESPONSE FROM FORD. I HAVE ATTACHED 5 PHOTOS. I HAVE MORE, BUT THESE SHOW THE ESSENCE OF WHAT HAPPENED. YOU CAN CONTACT ME FOR EXPLANATIONS OF WHAT YOU ARE VIEWING IF NECESSARY