NHTSA Complaint #11088838 — 2002 MAZDA TRIBUTE

WE TOOK OUR MAZDA IN FOR THE SUB-FRAME RECALL 11-30-2015 AND THE DEALERSHIP, MORRIES MAZDA INVER GROVE HEIGHTS, MN, SIGNED OFF THAT IT WAS FINE. NOW 29 MONTHS AND 10,000 MILES LATER THERE IS A DIME SIZED HOLE RUSTED THROUGH THE SUB-FRAME AND BOTH THE DEALERSHIP AND MAZDA USA ARE REFUSING TO PAY FOR ANY OF THE RECALL REPAIRS WHICH WILL RUN ABOUT $4,000. THE FRAME IS A HEAVY PIECE OF METAL AND THERE IS NO WAY A DIME SIZED HOLE SHOULD OCCUR IN THAT SHORT A PERIOD OF TIME. I BELIEVE DUE TO THE COST OF THE REPAIR MAZDA USA AND MORRIES REFUSED TO DO THE NECESSARY RECALL REPAIRS WHEN WE ORIGINALLY TOOK THE CAR IN ON 11-30-15 AND ARE NOW REFUSING AGAIN TO COVER THE COSTS (MAZDA USA TICKET # 1-1249669028). THIS WAS CLEARLY A DESIGN DEFECT AND IF THE SUB-FRAME FAILS WHILE DRIVING , PARTICULARLY AT HIGHWAY SPEEDS IT CARRIES POTENTIAL LIFE THREATING INJURY TO THE OCCUPANTS OF THE VEHICLE AND OTHERS IN THE AREA.