NHTSA Complaint #10637335 — 2002 MAZDA TRIBUTE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10637335
Vehicle	2002 MAZDA TRIBUTE
Component	SUSPENSION
Date of Incident	June 2, 2014
Date Filed	September 18, 2014
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENTIRE SUBFRAME WAS FRACTURED DUE TO CORROSION. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V174000 (SUSPENSION). THE TECHNICIAN INFORMED THE CONTACT THAT THE LOWER CONTROL ARMS, BOTH FRONTAL STRUTS, AND THE TIE ROD ENDS NEEDED TO BE REPLACED DUE TO EXCESSIVE CORROSION ON THE SUBFRAME. THE TECHNICIAN ADDED THAT EVEN AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE WOULD NOT BE SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 11/12/14*LJ UPDATED 8/5/2015 *JS

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