NHTSA Complaint #11088718 — 2017 NISSAN ROGUE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11088718 |
| Vehicle | 2017 NISSAN ROGUE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
WHILE DRIVING ACROSS AND PARTICULAR SET OF INLAID RAILROAD TRACKS, THE ROGUE BEEPS AT ME AND THEN SLOWS DOWN OR SOMETIMES STOPS DUE TO THE FORWARD EMERGENCY BRAKE (FEB) FEATURE. THIS HAPPENED MULTIPLE TIMES BEFORE I FIGURED OUT WHAT WAS GOING ON. I'VE TAKEN THE CAR TO THE DEALERSHIP TWICE ABOUT THIS ISSUE AND THEY CANNOT FIGURE OUT WHAT IS WRONG. I'VE SINCE RESORTED TO TURNING OFF THE FEATURE WHILE DRIVING TO AVOID HAVING MY CAR STOP SUDDENLY. HOWEVER, THIS PAST WEEKEND AFTER FORGETTING TO TURN THE FEATURE OFF (WHICH YOU HAVE TO DO EVERY TIME YOU START THE CAR), MY FEB DEPLOYED AS WELL AS THE ABS LIGHT, THE SLIP LIGHT, AND THE BRAKE WARNING LIGHT IN A RESIDENTIAL NEIGHBORHOOD WHEN NOTHING WAS IN THE ROAD. WHILE ATTEMPTING TO MOVE THE CAR TO SAFETY, THE FEB KEPT ON SLOWING ME DOWN AND THE BRAKES FELT AS IF THEY WERE GRINDING THE ENTIRE DRIVE. I TRIED TO TURN THE VEHICLE OFF AND ON MULTIPLE TIMES TO SEE IF THE SYSTEM WOULD RESET ITSELF, BUT IT WOULDN'T. I CALLED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT CURRENTLY STILL IS. THEY HAVE YET TO FIGURE OUT WHAT IS GOING ON. THIS IS THE THIRD TIME IN THE DEALERSHIP WITH NO RESOLUTION YET.
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