NHTSA Complaint #11088663 — 2012 HYUNDAI SONATA

HAVE A CLUCKING NOISE EMANATING FROM BEHIND THE COUNSEL INLINE WITH STEERING COLUMN. I CHECKED ONLINE AND FOUND A TECHNICAL SERVICE BULLETIN FOR HYUNDAI AND KIA VEHICLES. I ALSO LOCATED SOME VIDEOS ON YOUTUBE ON THE REPLACEMENT OF THE PART THAT IS THE CAUSE OF MOST NOISES. THE PART IN QUESTION IS A FLEXIBLE RUBBER COUPLING IN THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY. THE TECHNICAL SERVICE BULLETIN FOR HYUNDAI IS TSB 14-ST-002-1. I FOUND A PDF WITH THE INFORMATION WITH PICTURES ONLINE AND THE DATE THAT IS STATED WITHIN IT IS MAY 2014. IT DOES APPEAR THAT THEY HAVE A UPDATED REPLACEMENT COUPLING TO REPLACE THE ONES THAT ARE FAILING. WHEN THE COUPLING FAILS, IT RESULTS IN METAL ON METAL CONTACT. WITH THAT SAID, METAL ON METAL CONTACT OVER TIME MAY RESULT IN DAMAGE TO THE MDSP AND HAVE A HIGHER DOLLAR AMOUNT IN REPAIRS. I AM HESITANT IN DRIVING MY 2012 SONATA VERY MUCH AS I AM WORRIED ABOUT SAFETY. THE SAFETY OF OTHERS ALONG AS MYSELF.