NHTSA Complaint #11088612 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11088612
Vehicle	2012 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	April 9, 2018
Date Filed	April 17, 2018
Mileage	96,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2012 EQUINOX, DRIVING AND ENGINE RUMBLED BEFORE LOSING POWER. ATTEMPTED TO RESTART, AND ENGINE FAILED. BROUGHT IN FOR SERVICE AT DEALERSHIP (~96400 MILES) AND THE TIMING CHAIN WAS FAILED CAUSING PERMANENT DAMAGE TO THE VALVE. FULL ENGINE REPLACEMENT NECESSARY. IF DRIVING ON HIGHWAY OR BUSY INTERSECTION, COULD HAVE BEEN A MAJOR SAFETY CONCERN. VERY LUCKY TO BE ABLE TO PULL ASIDE SAFELY. GM REFUSES TO DO ANYTHING ABOUT THE COMPLAINT EVEN THOUGH THERE IS KNOWN PROBLEMS WITH THIS ENGINE AND THIS SPECIFIC ISSUE, THEIR REASONING IS THAT THEY CANNOT PERFORM THE OIL CONSUMPTION TEST. THE LAB SERVICE INDICATED THAT THE OIL WAS LOW.

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