NHTSA Complaint #11088420 — 2015 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11088420
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 15, 2018
Date Filed	April 16, 2018
Mileage	20,005 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING BETWEEN 18 AND 40 MPH, THE CONTACT HEARD A CHIMING SOUND AND THE BATTERY WARNING INDICATOR ILLUMINATED. WITHIN THREE SECONDS, THE "SHIFT TO PARK DESIGNATED GEAR" WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (CHRYSLER, DODGE, AND FORD FIAT OF BAY RIDGE, 8635 18TH AVENUE, BROOKLYN, NY 11209). THE DEALER STATED THAT THEY WOULD PERFORM DIAGNOSTIC TESTING AND NOTIFY THE CONTACT OF THE RESULTS. THE MANUFACTURER INSTRUCTED THE CONTACT TO NOTIFY THEM AFTER THE DEALER COMPLETED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,005.

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