NHTSA Complaint #11084906 — 2013 BMW X3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11084906 |
| Vehicle | 2013 BMW X3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 47 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
I OWN A 2013 BMW X3 AND I RECEIVED A NOTIFICATION OF A TIMING CHAIN ISSUE FROM BMW. APPARENTLY, THIS WAS AN ISSUE ONLY FOR THE 2013 N20 ENGINES, WHERE THE TIMING CHAIN GUIDE IS PRONE TO BREAKING DUE TO THE USE OF A SOFT METAL, WHICH TYPICALLY RESULTS IN A COMPLETE ENGINE REPLACEMENT. BMW WILL REIMBURSE YOU ON THIS REPAIR IF THIS BREAKS PRIOR TO 7 YEARS OF OWNERSHIP OR 70K MILES. I'D HATE TO GET TO THE POINT WHERE I HAVE TO BE BROKEN DOWN, GET THE CAR TOWED AND PAY FOR REPAIRS SO I WANTED TO KNOW IF THIS COULD BE FIXED WHILE STILL UNDER THE LIMITED WARRANTY COVERED BY BMW, WHICH THEY STATED THEY WOULD NOT AS IT IS NOT A RECALL. THE FACT THAT THIS ISSUE CAN RESULT IN 'CATASTROPHIC ENGINE FAILURE', IS NOT A RECALL, AND BWM IS NOT WILLING TO PROACTIVELY REPLACE A KNOWN DEFECTIVE PART TELLS ME THEY ARE NOT CONCERNED WITH THE SAFETY OF THEIR OWNERS OR TO STAND BY THEIR OWN MANUFACTURING MISTAKES.
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