NHTSA Complaint #11084746 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11084746
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	April 12, 2018
Date Filed	April 12, 2018
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I HAVE A 2013 FORD FLEX AND THE DOORS ALWAYS SAY THEY ARE OPEN EVEN THOUGHT THEY ARE CLOSED. IT CAUSES ME NOT TO BE ABLE TO LOCK MY DOORS, THE DOME LIGHT TO STAY ON WHICH IS VERY DANGEROUS WHEN REVERSING AT NIGHT OUT OF A PARKING SPOT, AND I BELIEVE IT'S UNSAFE BEING THAT I HAVE CHILDREN AND I CAN'T KNOW WHETHER OR NOT THE DOORS ARE CLOSED ACCURATELY. I'VE CONTACTED FORD SEVERAL TIMES AND GET THE RUN AROUND. THE DOME LIGHT WILL STAY ON UNTIL I'VE HIT 10MPH. REVERSING WITH A BRIGHT DOME LIGHT ON IS VERY DANGEROUS. I'VE ALSO HAD TO REPLACE MY BATTERY SEVERAL TIMES BECAUSE THE LIGHT STAYS ON.

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