NHTSA Complaint #11084618 — 2007 LEXUS IS 250

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11084618
Vehicle	2007 LEXUS IS 250
Component	UNKNOWN OR OTHER
Date of Incident	April 10, 2013
Date Filed	April 11, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2007 LEXUS IS 250, I TOOK IT TO THE SHOP EARLY LAST YEAR FOR SOME REPAIRS AND I INQUIRED ABOUT THE CRACKED AND/OR STICKY/MELTING DASHBOARD AND FRONT AND REAR INTERIOR DOOR PANEL , WAS SUPPOSE TO BE ADDED TO THE LIST FOR REPAIRS, WHICH IS A SAFET HAZARD BECAUSE THE MELTING OF THE DASHBOARD CREATE A GLARE WHICH MAKE IT DIFFICULT TO SEE. SPOKE WITH DEALERSHIP TO SEE IF I WAS ADDED TO THE LIST. I HAVE EVEN SPOKE WITH THE LEXUS CORP. I RECEIVED AN INITIAL LETTER PERTAINING TO THE PROBLEM WHICH STATED THAT ANOTHER NOTIFICATION LETTER WOULD BE SENT OUT ONCE SUFFICIENT PARTS HAVE BEEN PREPARED AND OBTAINED FOR REPLACEMENT DUE TO THIS COSMETIC CONDITION. NEVER DID GET THE SECOND LETTER AND NOW I'M BEING TOLD THAT ALL REPAIRS HABE BEEN COMPLETED, MEAN WHILE I'M RIDING IN A LEXUS THAT IF I TOUCHED THE DOOR IT DISSOLVES.

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Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2007 LEXUS IS 250

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#11326989 — STRUCTURE — June 2, 2020 — TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD...

#11270046 — STRUCTURE:BODY — October 21, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DA...

#11258326 — STEERING — September 26, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER ST...

#11195035 — STRUCTURE:BODY — April 9, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY T...