NHTSA Complaint #11084473 — 2012 DODGE RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11084473
Vehicle	2012 DODGE RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	April 6, 2018
Date Filed	April 10, 2018
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.

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