NHTSA Complaint #11083770 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11083770
Vehicle	2013 FORD FOCUS
Component	STEERING
Date of Incident	March 31, 2018
Date Filed	April 7, 2018
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.

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