NHTSA Complaint #11083426 — 2009 SUBARU FORESTER

WE ARE EXTREMELY CONCERNED THAT THE TAKATA AIRBAG IN OUR 2009 SUBARU FORESTER HAS NOT BEEN REPLACED YET. ESPECIALLY FRUSTRATING IS THE FACT THAT, EVERY SIX MONTHS OR SO, WE GET A NOTICE FROM TK HOLDINGS WARNING US ABOUT THE POTENTIALLY DEADLY AIRBAG (AS IF WE DIDN'T KNOW) AND URGING US TO CONTACT OUR DEALER FOR A FREE REPLACEMENT. EACH TIME WE GET THAT NOTICE, WE AGAIN CALL OUR DEALER, FOX MOTORS IN MARQUETTE, MICH., AND ARE TOLD THAT OUR REPLACEMENT AIRBAG WILL BE ORDERED. MONTHS PASS WITH NO WORD. THEN WE GET ANOTHER RECALL NOTICE. THEN WE CALL FOX MOTORS AGAIN. MONTHS PASS. REPEAT. REPEAT. WE APPRECIATE THE NEED TO REPLACE TAKATA AIRBAGS IN HOT, HUMID PLACES FIRST. IF WE LIVED IN THE SOUTH, WE WOULD CERTAINLY WANT PRIORITY IN THIS DANGEROUS MATTER. BUT IT'S BEEN NINE YEARS SINCE THE FIRST TAKATA AIRBAG DEATH, AND FIVE YEARS SINCE TAKATA ADMITTED THE DANGER. PEOPLE WHO LIVE IN THE NORTH DO TRAVEL IN THE SOUTH WITH TAKATA AIRBAGS LURKING IN THEIR DASHBOARDS. IT'S TIME TO GET THIS DONE FOR ALL OF US! AND, ON THE SUBJECT OF RECALLS IN GENERAL: WE ARE SCANDALIZED BY THE FACT THAT TAKATA (OR ITS BANKRUPTCY MANAGER) IS HANDLING THIS DEADLY ISSUE IN SUCH A LEISURELY MANNER, WHILE VOLKSWAGEN WAS REQUIRED TO SPEND MILLIONS OF DOLLARS PROMPTLY REPLACING PERFECTLY FUNCTIONAL, NON-LETHAL CARS BECAUSE THE COMPANY FUDGED ITS POLLUTION NUMBERS. THESE TWO RECALLS ARE GROSSLY OUT OF PROPORTION TO THE RESPECTIVE OFFENSES. WE HAVE NO CONNECTION TO VOLKSWAGEN; HAVE NEVER EVEN OWNED ONE. BUT WE KNOW UNFAIRNESS WHEN WE SEE IT. THANK YOU FOR YOUR ATTENTION IN THIS CRITICAL MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR