NHTSA Complaint #11083376 — 2013 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11083376
Vehicle	2013 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	April 4, 2018
Date Filed	April 5, 2018
Mileage	76,365 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

VEHICLE STATIONARY IN PARK THE KEY WON'T COME OUT OF THE IGNITION. THE OTHER ISSUE IS THE DEFROST VENT HEAT SOMETIMES BLOWS COLD FOR A FEW HOURS. IT SEEMS TO GET STUCK ON DEFROST AND IT WON'T CLOSE THE DOOR OVER TO THE OTHER VENTS. IT SEEMS THAT IT COULD BE A PROGRAM ISSUE. THE SWITCHES SEEM TO WORK IT WILL HEAT UP. NOTICED IT DOES IT A LOT ON WINDY COLD NIGHTS THEN IN THE MORNING IT WON'T WORK FOR A FEW HOURS. PLEASE HELP! SAFETY ISSUES IF YOU CAN'T SEE OUTSIDE THE WINDOW WHEN BLOWING COLD AIR.

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