NHTSA Complaint #11083076 — 2013 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11083076 |
| Vehicle | 2013 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PR |
Consumer Description
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.
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