NHTSA Complaint #11082605 — 2017 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11082605
Vehicle 2017 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 8,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

CARBON MONOXIDE / EXHAUST GASES ENTERING THE PASSENGER CABIN WHILE DRIVING MADE ALL PASSENGERS ILL, WITH EXTREME HEADACHES AND NAUSEA. WHILE DRIVING HOME FROM VACATION THE CABIN FILLED WITH EXHAUST FUMES AND WAS A PROBLEM FOR THE NEXT SEVERAL HOURS. IT STARTED ABOUT 30 MINUTES AFTER STARTING THE EXPLORER AND OPENING THE WINDOWS OR TURNING ON THE RECIRCULATING AIR IN THE VEHICLE ONLY MADE THE EXHAUST FUMES WORSE. THIS REQUIRED MANY STOPS AND AIRING OUT OF THE VEHICLE. THE EXPLORER HAS BEEN TAKEN IN FOR THE FIRST REPAIR OF INSPECTING THE REAR SEAL AND REPROGRAMMING OF THE HVAC SYSTEM. THIS HAS NOT RESOLVED THE ISSUE. CONTINUE TO HAVE EXHAUST FUMES IN THE PASSENGER CABIN.

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