NHTSA Complaint #11082489 — 2011 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11082489
Vehicle	2011 BMW X3
Component	ENGINE
Date of Incident	March 23, 2018
Date Filed	April 2, 2018
Mileage	59,246 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED BMW OF CONCORD AT (925) 682-3577 (LOCATED AT 1967 MARKET ST, CONCORD, CA 94520) AND WAS INFORMED THAT THEY ONLY WOULD REPAIR WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,246.

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