NHTSA Complaint #11082169 — 2010 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11082169
Vehicle	2010 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	March 29, 2018
Date Filed	March 30, 2018
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I WAS DRIVING AT LOW SPEED, AROUND 10 TO 15 MPH, GETTING READY TO MAKE A TURN AND THE CAR DIED. IT WAS OVERCAST AND THE LIGHTS WERE ON. THE WHOLE DASH WENT BLACK AND I HAD NO POWER STEERING OR BRAKES. I PULLED INTO A PARKING LOT WITHOUT SOMEONE HITTING ME. AFTER STOPPING, I PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND DRIVE HOME. TODAY, THE DAY AFTER THE CAR DIED, I CALLED MY DEALER. HE STATED THEY CANNOT REPAIR IT IF THE ISSUE CAN'T BE DUPLICATED. THE CAR HAS 103,00 MILES AND THIS IS THE FIRST TIME IT HAS EVER HAPPENED. WE ARE AFRAID TO DRIVE THE CAR NOW SINCE WE NARROWLY AVERTED AN ACCIDENT YESTERDAY. I WENT ON THE FORD FLEX FORUM AND THIS SEEMS TO BE A COMMON PROBLEM.

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