NHTSA Complaint #11082150 — 2011 FORD F-150

WHILE DRIVING ON THE INTERSTATE AT 70 MPH MY SPEED INFORMATION SCREEN SHOWED THE WRENCH AND THE TRANSMISSION DOWN SHIFTED TO A LOWER GEAR. I HAD TO PULL OFF THE INTERSTATE AND RESTART THE VEHICLE AFTER WAITING A FEW MINUTES. AFTER I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT AND WRENCH WENT OUT. SUBSEQUENT PROBLEMS HAVE BEEN THE TRANSMISSION WILL NOT SHIFT OUT OF GEAR AND THE INFORMATION SCREEN SHOWS THE WRENCH. MY LOCAL MECHANIC SAID THE FOLLOWING P CODES WERE PRESENT, P0720 AND P0722 AND ADVISED THERE WAS A RECALL FOR MY SPECIFIC TRANSMISSION. WHEN I CALLED FORD THEY SAID THAT EVEN THOUGH MY TRANSMISSION WAS EXPERIENCING THE SAME PROBLEMS AS THOSE UNDER RECALL MY SPECIFIC TRANSMISSION WAS NOT ON THE RECALL LIST.