NHTSA Complaint #11082030 — 2016 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11082030
Vehicle	2016 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	March 28, 2018
Date Filed	March 29, 2018
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.

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