NHTSA Complaint #11081507 — 2013 BMW X5

DRIVERS DOOR NOT OPENING OR CLOSING PROPERLY. THE INSIDE DOOR HANDLE MALFUNCTIONS NOT ALLOWING DRIVER TO OPEN DOOR. IN SOME CASES AFTER OPENING DOOR THE DOOR ACTUATOR DOES NOT WORK PROPERLY AN MAINTAINS DOOR IN LOCKED POSITION WHICH PREVENTS CLOSURE OF DOOR. BOTH SITUATIONS ARE SAFETY CONCERNS WITH NOT BEING ABLE TO EXIT VEHICLE AND/OR CLOSE DOOR. ISSUES HAPPEN FREQUENTLY BUT ARE HARD TO REPRODUCE. THE ONLY WORK AROUND IS TO REPEATEDLY PRESS THE DOOR UNLOCK BUTTON UNTIL DOOR OPENS OR CLOSES. THIS PROBLEM ALWAYS OCCURS WHEN STOPPED AND VEHICLE IS IN PARK.