NHTSA Complaint #11081164 — 2011 HYUNDAI SONATA SERVICE BRAKES

Complaint Details

ODI Number	11081164
Vehicle	2011 HYUNDAI SONATA
Component	SERVICE BRAKES
Date of Incident	March 25, 2018
Date Filed	March 25, 2018
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WENT TO THE NEAREST HYUNDAI DEALERSHIP TO GET SOME OPEN RECALLS THAT I HAD DONE AND I HAD LIKE 5 OR 6, MANY OF WHICH WERE VERY CRITICAL. I GOT A CALL NEXT DAY ASKING ME TO COME AND PICK UP MY CAR, WHICH I WAS VERY SKEPTICAL ABOUT. THEY ASKED ME TO SIGN A PAPER INDICATING THAT EVERYTHING IS DONE. I ASKED IF I CAN SPEAK TO SOMEONE TO EXPLAIN WHY THIS HAPPENED SO QUICKLY AND IF THERE'S ANYTHING TO WORRY ABOUT AND THEY COULDN'T CONNECT ME WITH ANYONE NEITHER DID THEY ASK FOR MY INFORMATION TO CONTACT ME WHEN THAT EXPERT IS AVAILABLE. NOW ABOUT A MONTH SINCE TAKING THE CAR TO THE DEALERSHIP, I CHECK MY VIN ONLINE AND TO MY SURPRISE 4 OF THE MOST CRITICAL OPEN RECALLS ARE STILL NOT CLOSED OR REMEDIED. THEY INVOLVE PROBLEMS WITH THE ENGINE, TRANSMISSION, SEATBELT, AND BRAKE PEDAL. THERE ARE ALL ISSUES THAT COULD RESULT IN A FATAL ACCIDENT. I DON'T REALLY KNOW WHAT TO DO BECAUSE THIS IS A MATTER OF HONESTY. I SHOULD NOT HAVE HAD TO CHECK FOR THEM TO BEGIN WITH. THIS HYUNDAI DEALER IS SUNBURY MOTORS HYUNDAI.

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