NHTSA Complaint #11080902 — 2011 FORD FUSION HYBRID

AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY LEAD TO AN INCREASED RISK OF AN ACCIDENT. I ENDED UP HAVING TO GET THE VEHICLE TOWED AS I DID NOT WANT TO RISK DRIVING IT HOME.