NHTSA Complaint #11080299 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11080299
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	March 6, 2017
Date Filed	March 19, 2018
Mileage	11,432 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

A FEW MONTHS AFTER PURCHASING THE 2017 KIA SORENTO WE BEGAN NOTICING STEERING ISSUES. IT DOESN'T HAPPEN ALL THE TIME BUT APPEARS TO HAPPEN AFTER THE CAR WARMS UP. YOU MUST CONSTANTLY ADJUST THE STEERING TO DRIVE STRAIGHT. THE CAR WILL DRIFT TO THE LEFT AND WHEN YOU TRY TO CORRECT, THE CAR FIGHTS YOU. ALL OF THE SUDDEN, THE STEERING RELEASES AND THEN THE CAR DRIFTS RIGHT AND THE STEERING FIGHTS YOU TRYING TO ADJUST LEFT. IT MAKES IT VERY DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT EVEN ON STRAIGHT, FLAT ROADS. I STATED BELOW THAT IT HAPPENED ON MARCH 6, 2017. THAT WAS THE FIRST DATE THE CAR WAS TAKEN TO THE DEALER FOR SERVICE BUT THE ISSUE HAS BEEN ONGOING SINCE BEFORE THAT DATE.

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