NHTSA Complaint #11080080 — 2014 FORD FUSION

MY 2014 FUSION HAD ABOUT 47,000 MILES WHEN IT SUDDENLY LOST POWER TO ALL BUT THE IGNITION AND LIGHTS. AFTER ATTEMPTING TO FIND THE REASON AT 2 DEALERSHIPS IT WAS FOUND THAT THE WIRING HARNESS THAT LEADS TO THE BCM MODULE WAS IMPROPERLY INSTALLED AND IT BASICALLY BROKE. THE WIRING HARNESS WAS ON BACK ORDER OVER 35 DAYS SINCE APPARENTLY THERE ARE MANY MORE OF THESE PROBLEMS ON THE 2014 FUSION ASSEMBLED AT THIS PLANT. THE REPAIR FOR THIS FORD-BUILT ISSUE WAS $2,655.03 AND FORD BASICALLY TOLD ME TO STICK IT WHEN ASKED FOR A RENTAL OR LOANER CAR WHILE MY CAR WAS IMMOBILIZED FOR 40 DAYS. AUTO RENTAL WAS ANOTHER $1,000 FOR THE MONTH. FORD CS REPS IN DEARBORN BASICALLY SCOFFED AT ANY ATTEMPT TO HAVE MERCY ON ME AND INCREASED THE PART PRICE SINCE IT WAS HARD TO FIND. I'M SURE THERE ARE MANY MORE IMMOBILIZED FUSION'S, OR MANY THAT SOON WILL BE. THE CAR ALSO HAS AN ALIGNMENT ISSUE THAT CANNOT BE CORRECTED EVEN THOUGH THE CAR HAS NEVER BEEN STRUCK. IT "FEATHERS" THE REAR TIRES QUICKLY AND I'VE GONE THROUGH 2 SETS OF 50,000 MILE TIRES IN 30,000 MILES. NEVER WOULD I TELL ANYONE TO OWN SUCH A FINE VEHICLE.