NHTSA Complaint #11079497 — 2016 BUICK ENCORE

TAMARA RECALL: THE FRONTAL AIRBAGS AND SEATBELT PRETENSIONERS FAILED TO DEPLOY DURING A CRASH TO BOTH THE FRONT AND REAR OF MY VEHICLE. ALL SIDE AIRBAGS DEPLOYED DURING THE CRASH. I WAS STOPPED BEHIND A VEHICLE AT A RED LIGHT WHEN A DRUNKEN DRIVER SLAMMED INTO MY 2016 BUICK ENCORE. MY VEHICLE WAS PROPELLED FORWARD INTO THE CAR IN FRONT OF ME. THE SHOULDER HARNESS OF MY SEATBELT DID NOT LOCK TO RESTRAIN ME AND MY FRONTAL AIRBAGS DID NOT DEPLOY. MY CAR HAD NO OPEN RECALLS ON IT. I DID THE 2016 RECALL CORRECTION BUT I DON'T REMEMBER GETTING NOTIFIED OF THE SECOND RECALL. MY CARS SERVICE HAS BEEN EXCLUSIVELY AT A BUICK DEALERSHIP AND DON'T RECALL EVER BEING TOLD OR RECEIVING ANY DOCUMENTATION REFLECTING CORRECTION FOR THE 2017 RECALL. EITHER WAY, MY CAR HAD NO OPEN RECALLS AT THE TIME OF THE CRASH.