NHTSA Complaint #11076817 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11076817
Vehicle	2016 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	March 2, 2018
Date Filed	March 8, 2018
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.

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