NHTSA Complaint #11076081 — 2012 TOYOTA PRIUS
ELECTRICAL SYSTEM issue reported to NHTSA
Fire 1 Injury
Complaint Details
| ODI Number | 11076081 |
| Vehicle | 2012 TOYOTA PRIUS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN "CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT. I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD ELECTRICAL OR MECHANICAL DEFECT. I DID NOTHING BUT DRIVING THE CAR, BUT IT CAUGHT FIRE. WHOSE RESPONSIBILITY IS THAT? I BELIEVE THE PRODUCER SHOULD TAKE THE RESPONSIBILITY BUT THEY DO NOT. WHERE CAN I BE COMPENSATED FOR THE LOSS?
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