NHTSA Complaint #11076081 — 2012 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number 11076081
Vehicle 2012 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 2 miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State MD

Consumer Description

ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN "CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT. I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD ELECTRICAL OR MECHANICAL DEFECT. I DID NOTHING BUT DRIVING THE CAR, BUT IT CAUGHT FIRE. WHOSE RESPONSIBILITY IS THAT? I BELIEVE THE PRODUCER SHOULD TAKE THE RESPONSIBILITY BUT THEY DO NOT. WHERE CAN I BE COMPENSATED FOR THE LOSS?

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