NHTSA Complaint #11651487 — 2012 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11651487
Vehicle 2012 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The accelerator wasn’t pushing down after I turned a corner then the lights in attached photo appeared. The power inverter needs to be replaced and since my car had the J0V software update in 2/2019, and the recall update came out in 3/2019, it was not linked to my vin as it should’ve been. The update to J0V (attached) should have been posted w my vin, correct? They are fixing it under customer support but refuse to tow it or give me rental bc they are saying it isn’t a recall issue, when the document below says it applies to all cars that needed J0V. I want to be sure all cars that had recall service before the March2019 update get this update linked to their vin.

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