NHTSA Complaint #11075956 — 2016 JEEP GRAND CHEROKEE

AS I EXITED OFF THE PARKWAY I CAME TO A RED TRAFFIC LIGHT ON THE EXIT RAMP. WHEN THE LIGHT TURNED GREEN, MY CAR WOULD NOT ACCELERATE. THE ENGINE LIGHT CAME ON, AND THEN IT WOULD NOT EVEN LET ME SHIFT GEARS. THE LIGHTS AND WINDOWS WORKED, BUT THE ENGINE AND THE HEAT DID NOT. THIS EXACT SAME THING HAPPENED TO ME THREE MONTHS AGO (SAME SCENARIO, CAR STALLED AFTER THE FIRST TRAFFIC LIGHT COMING OFF THE PARKWAY, ENGINE LIGHT CAME ON, ETC. EVERYTHING EXACTLY THE SAME) , AND AT THAT TIME THE DEALER SAID THAT A COMPUTER ERROR SHOWED THAT IT WAS THE ALTERNATE BATTERY THAT DIED SO THEY REPLACED IT. BUT THIS LAST TIME, THEY TOLD ME THAT THERE WAS NO "COMPUTER ERROR" AND THEY GOT THE CAR TO ACCELERATE SO THERE WAS NOTHING THAT THEY COULD FIX. I BEGGED THEM TO CALL THE MANUFACTURER OR TO IGNORE THE FACT THAT THERE WAS NO COMPUTER ERROR (SUPPOSE THE COMPUTER WAS WRONG?) BUT THEY DENIED ME AND WERE ADAMANT THAT WITHOUT A COMPUTER ERROR CODE THERE WAS NOTHING THEY COULD DO AND THEY WOULD NOT CALL ANYONE. IN BOTH INSTANCES, I WAS ON A MAJOR ROAD WITH A CURVE/OFFRAMP AND IT WAS EXTREMELY DANGEROUS SINCE EVEN WITH MY HAZARDS ON, CARS WERE SEEING ME TOO LATE AND ALMOST HITTING ME.