NHTSA Complaint #11075540 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11075540
Vehicle 2012 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I PURCHASED THE CAR IN APRIL OF 2012 AND STARTED EXPERIENCING ISSUES WITH THE VEHICLE WITHIN THE FIRST 10,000 MILES. THE CAR WOULD STALL AND SHUT OFF WHILE IN MOTION EITHER AFTER A SHORT IDLE WHILE AT A STOP SIGN OR RED LIGHT, OR EVEN WHILE PARKING BOTH IN DRIVE AND REVERSE. THE CAR WILL SHAKE AGGRESSIVELY WHILE IN MOTION AND LURCH FORWARD BOTH WHILE STATIONARY AND IN MOTION. THE TIRE PRESSURE COULD NEVER STAY BALANCED AND WOULD CONSTANTLY INFORM ME OF LEAKING EVEN AFTER REPLACING THE TIRE MULTIPLE TIMES. THE WINDSHIELD WIPERS RANDOMLY SHUT OFF WHILE IN MOTION DURING STORMS LEAVING ME COMPLETELY BLIND. THE DEALER INFORMED ME THAT THERE WAS A RECALL FOR THE 2013 EQUINOX WINDSHIELD WIPERS BUT WOULD NOT EXTEND THE RECALL TO MY 2012 EQUINOX WITH THE SAME ISSUE. THE CAR CONSUMES OIL AT A FASTER THAN NORMAL RATE AND HAS REQUIRED FREQUENT OIL CHANGES AND FILTER AND HAS NEVER DISPLAYED AN ENGINE OR OIL LIGHT TO INFORM ME OF THE ISSUES. THE CAR SHUTS OFF WHILE IN MOTION AND STATIONARY QUITE FREQUENTLY. THE CAR STRUGGLED TO START ONE DAY AND AFTER MY THIRD ATTEMPT FINALLY TURNED OVER BUT ONLY AT HALF POWER AND WHILE ATTEMPTING TO DRIVE BACK HOME, THE ENGINE COLLAPSED AND QUIT ON ME. I HAD THE CAR TOWED AND UPON INSPECTION BY A CHEVROLET DEALER AND WAS INFORMED THAT THE ENGINE HAD COMPLETELY FAILED AND THERE WAS METAL PIECES IN THE OIL. THE CAR IS NOT WORKING CURRENTLY AS IT HASN'T BEEN FOR MOST OF IT'S LIFE AS I CONTINUE TO MAKE PAYMENTS ON AN OVERPRICED PIECE OF METAL THAT CAN'T SAFELY TRANSPORT MY FAMILY.

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