NHTSA Complaint #11075270 — 2016 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11075270
Vehicle 2016 FORD FOCUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT

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