NHTSA Complaint #11075143 — 2015 VOLKSWAGEN TIGUAN SERVICE BRAKES

Complaint Details

ODI Number	11075143
Vehicle	2015 VOLKSWAGEN TIGUAN
Component	SERVICE BRAKES
Date of Incident	February 17, 2017
Date Filed	February 26, 2018
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE BRAKES SIMPLY JUMP WHEN IT'S GOING SLOWLY OVER ROUGHER SURFACE. THE BRAKE PEDALS ALSO SHAKE AND BOTTOM OUT UP AND DOWN. WHEN THIS HAPPENS I GENTLY HAVE TO TAKE MY FOOT OFF THEN REAPPLY PRESSURE ON THE PEDAL. CONSEQUENTLY THE VEHICLE DURING THE MOMENT LOOSE THE BRAKING WHICH COULD RESULT A COLLISION. I HAVE GONE TO THE DEALER SERVICE TWICE IN 2 YEARS BUT THE SERVICE COULD NOT FIND THE FAULT AND BRUSH OFF MY GRAVE SIGHTINGS. THE 2 PREVIOUS REPORTS CONFIRMED THE SAME SYMPTONS AND RESULT. IT NOW IS EVIDENT IN MULTIPLE VEHICLE.

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