NHTSA Complaint #10883887 — 2015 VOLKSWAGEN TIGUAN

WE CURRENTLY HAVE AN ISSUE WITH OUR BRAKING SYSTEM IN OUR 2015 VOLKSWAGEN TIGUAN. AT LOW SPEEDS THE CAR DOES NOT BRAKE PROPERLY. THE CAR WILL LOOSE ITS ABILITY TO BRAKE AND WILL MAKE A LOUD GRINDING SOUND. THIS HAPPENS AT RANDOM TIMES AND THE CAR MANUFACTURE CANNOT SEEM TO REPLICATE THE ISSUE. OUR CONCERN IS THAT WE HAVE TAKEN IT TO VOLKWAGEN TWICE; ON THE FIRST OCCASION THEY SAID THERE WAS NO ISSUE AND ON THE SECOND OCCASION THEY SAID IT WAS A BRAKE SEAL ISSUE. THE ISSUE IS STILL OCCURRING AND NOW THEY ARE MAKING STATEMENTS THAT AN OUTSIDE INFLUENCE MAY HAVE CAUSE THIS ISSUE. WE HAVE ASKED THEM TO REPURCHASE THE CAR DUE TO THIS SAFETY ISSUE, BUT THEY HAVE REFUSED AND WE ARE ATTEMPTING TO FIX IT AGAIN TODAY. WE ALSO HAVE ISSUES WITH THE PAINT ON THE CAR AND THE SIRRIUS XM RADIO. ALTHOUGH THESE LAST TWO ISSUES ARE SMALLER, I AM CONCERNED THAT VOLKSWAGEN HAS SOLD A CAR THAT MAY HAVE ELECTRICAL ISSUES, AS WELL.