NHTSA Complaint #11074691 — 2013 BMW 550XI FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11074691
Vehicle	2013 BMW 550XI
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 31, 2018
Date Filed	February 24, 2018
Mileage	76,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND IMMEDIATE SLOWING DOWN OF THE CAR IN TRAFFIC. I DROVE IT TO NELSON'S AUTOMOTIVE CENTER IN PEWAUKEE, WI AFTER A FEW TIMES OF THIS HAPPENING. THEY DIAGNOSED THIS AS A FUEL PUMP FAILURE AND REPLACED THE FUEL PUMP. BASED ON MY RESEARCH THIS HAS BEEN AN ONGOING ISSUE FOR BMW FOR YEARS. FUEL PUMPS HAVE BEEN RECALLED ON THESE CARS UP TO THE YEAR OF MY CAR WHICH IS DISAPPOINTING.

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