NHTSA Complaint #11074466 — 2012 CHEVROLET MALIBU

THE CHECK ENGINE LIGHT AND SERVICE TRACTION LIGHTS KEEP COMING ON WHILE I AM DRIVING AND COME TO A COMPLETED STOP. THE DEALERSHIP TECHS STATED BOTH LIGHTS ALWAYS COME ON TOGETHER WHEN IT IS SOMETHING WITH THE EMISSION CONTROLS. ON STAR DIAGNOSTIC RESULTS WERE: THROUGH YOUR RECENT ON-DEMAND DIAGNOSTIC, ONSTAR DETECTED AN ISSUE WITH YOUR 2012 CHEVROLET MALIBU.THE CODE(S) AND EXPLANATION(S) ASSOCIATED WITH THIS ISSUE IS/ARE: P0300 THE EMISSIONS SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE EXHAUST EMISSIONS SYSTEM WHICH MONITORS AND CONTROLS EXHAUST GASES RELEASED INTO THE AIR FROM THE ENGINE. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THIS LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, THE ENGINE MIGHT NOT RUN AS SMOOTHLY AND COULD LEAD TO FUTURE REPAIRS. BASED ON THE RESULTS, YOU SHOULD SERVICE YOUR CHEVROLET WITHIN 7 DAYS.IF YOU REQUIRE ROADSIDE ASSISTANCE PLEASE CONTACT (866) 415-5838. PLEASE BRING THIS EMAIL WITH YOU WHEN YOU GO FOR SERVICE.LAST 8 CHARACTERS OF VIN: [XXX] I TOOK THE CAR TO MANASSAS CHEVROLET 1ST AND WAS TOLD THAT THE THEY NEEDED TO CONDUCT A CARBON FLUSH AND THAT COIL 1 WAS BAD WHICH CAUSE THE LIGHTS TO COME. PAID A TUNE UP. AFTER PAYING OVER $600 THE LIGHTS CAME BACK ON. I TOOK IT BACK 3 TIMES AND WAS TOLD IT NEEDED TO BURN THE CARBON OFF AND COIL 2 NEEDED TO BE REPLACED. I TOOK THE CAR TO LINDSAY CHEVROLET FOR A 2ND OPINION BECAUSE BOTH LIGHTS CAME ON AGAIN. I WAS TOLD THAT COIL 2 WAS REPLACED BY THE MANASSAS CHEVY AND WAS BAD. I NEEDED A NEW ENGINE. I THEN TOOK IT TO REPAIR SHOP IN GAITHERSBURG AND WAS TOLD COIL 2 WAS BAD, BAD A SPARK PLUG AND CYCLINDER GASKETS WERE BAD. I DID NOT NEED A NEW ENGINE. THE COMPUTER IS GOING BAD AND THUS THE REASON THE CHECK ENGINE AND SERVICE TRACTION LIGHT KEEPS COMING ON AFTER ALL OF THE ABOVE REPAIRS WERE COMPLETED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55