NHTSA Complaint #11073431 — 2012 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11073431
Vehicle	2012 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	February 17, 2018
Date Filed	February 17, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

LIFTGATE OPERATES ERRATICALLY, NOT STAYING OPEN WHEN BUTTON IS PUSHED. SOMETIMES IT OPENS ALL THE WAY, ONLY TO CLOSE IMMEDIATELY. MOST TIMES IT STARTS TO OPEN PARTIALLY THEN CLOSES. TWICE IT OPENED WHILE DRIVING. MOST TROUBLING IS ONCE IT STARTED TO CLOSE DOWN ON ME WHILE I WAS GETTING THINGS OUT OF THE TRUNK AREA. I WOULD THINK, FOR SAFETY REASONS, THERE SHOULD BE SOME TYPE OF SENSOR. IS THAT NOT THE CASE WITH MY HIGHLANDER? THIS HAS BEEN HAPPENING PERIODICALLY FOR ABOUT SIX MONTHS.

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