NHTSA Complaint #11620903 — 2012 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11620903
Vehicle 2012 TOYOTA HIGHLANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

Hello, to whom it may concern: My 2012 Toyota Highlander Color Pearl White vin [XXX] ) has a repaint recall before Nov 2024. I was told at the dealer that I have to contact the Toyota dealers until I get the opportunity to get it paint. I was told that I had to contact any Toyota dealer until I get a date of acceptance. Thinking that it was not fair to delegate the responsibility on myself I made a few calls until I did get an appointment to get my SUV painted. The recall period is almost over (Nov 2024) I was told and I will put a claim on Toyota Corporation for not making sure all the vehicles are completely painted. I will also put a lawyer to help me get across my claim if I am not informed from Toyota the date that they will work on my SUV with the repaint recall. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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