NHTSA Complaint #11707520 — 2012 TOYOTA HIGHLANDER

The contact owns a 2012 Toyota Highlander. The contact stated that 5,000 miles after purchasing the vehicle, the contact noticed an oil leak. The contact performed the oil changes and had noticed that engine oil had leaked down onto the weather seal in the vehicle. The contact noticed several oil stains on the ground during rainy weather. The contact noticed that the new tires that the dealer installed at the time of the vehicle sale were worn out. The contact checked the tires and noticed that the plastic rubber on the front strut was severely damaged. The vehicle was taken to an independent mechanic who diagnosed that the timing cover had a leak, and that the timing cover area was smeared with an unknown silicone patch. The struts were replaced. The contact stated that the failure persisted. The manufacturer was not notified of the failure.  The failure mileage was approximately 160,000.