NHTSA Complaint #11073169 — 2013 AUDI Q7

2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEALER. FIRST INCIDENT HAPPENED AT APPROXIMATELY 50,000 MI. CAR SHOOK, GLOW PLUG LIGHT CAME ON, LOST POWER RAPIDLY, AND STALLED. ENGINE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE ENTIRE FUEL SYSTEM EXCEPT TANK WAS REPLACED INCLUDING HIGH PRESSURE FUEL PUMP (HPFP), FUEL LINES, FUEL FILTER, COMMON RAIL, FUEL INJECTORS. REPAIR WAS COVERED BY AUDI.