NHTSA Complaint #11258967 — 2013 AUDI Q7

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11258967
Vehicle	2013 AUDI Q7
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 11, 2019
Date Filed	September 30, 2019
Mileage	82,140 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER REMOVING BACK PASSENGER SEAT ON THE DRIVER SIDE, WHEN REMOVING ROUND SILVER FUEL COVER, NOTICED SOME TYPE OF BLACK TAPE OR GOO WAS MELTING ABOVE THE FUEL FILTER. HARD TO DESCRIBE, SEE ATTACHED IMAGES. AFTER TURNING THE VEHICLE HALFWAY ON, NOT FULLY, I CAN SEE FUEL LEAKING OFF THE TOP, POSSIBLE CRACK THAT WAS COVERED BY BLACK GOO OR TAPE. VEHICLE WILL RUN OUT OF FUEL 2-3 DAYS AFTER FILLING FULL TANK.

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