NHTSA Complaint #11073126 — 2011 LEXUS RX350 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11073126
Vehicle	2011 LEXUS RX350
Component	VEHICLE SPEED CONTROL
Date of Incident	November 8, 2017
Date Filed	February 15, 2018
Mileage	59,557 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNED A 2011 LEXUS RX350. WHILE PULLING INTO A PARKING LOT, THE VEHICLE ACCELERATED TO 50 MPH. AS A RESULT, THE VEHICLE CRASHED INTO A WALL AND REVERSED AT 50 MPH. THE CONTACT SWITCHED THE GEAR BACK INTO DRIVE AND THE VEHICLE ACCELERATED AGAIN, WHICH CAUSED THE VEHICLE TO CRASH INTO THE WALL AGAIN. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,557. *LN UPDATED 10/1/18*JB

Related Complaints for the 2011 LEXUS RX350

Other VEHICLE SPEED CONTROL Complaints

#10789422 — November 9, 2015 — ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT I...

#10607861 — July 2, 2014 — I WAS DRIVING SOUTH ON GEORGIA 400 MERGING ONTO 85 SOUTH WHEN I SAW CARS STOPPED IN FRONT OF ME. I IMMEDIATELY APPLI...

#10470336 — August 13, 2012 — TURNED INTO PARKING SPACE. CAR BEGAN ACCELERATING ON ITS OWN. I APPLIED THE BRAKES CONTINUOUSLY, THREW THE CAR INTO P...

#10463921 — July 2, 2012 — I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE...

#10453303 — March 28, 2012 — WHILE PULLING INTO DRIVEWAY, MY WIFE TOOK HER FOOT OFF ACCELERATOR AND CAR SUDDENLY ACCELERATED AND RAN INTO WALL OF ...

Recent Complaints for the 2011 LEXUS RX350

#11472746 — ENGINE — July 7, 2022 — The contact owns a 2011 Lexus RX350. The contact stated while driving 60 MPH, an abnormal clicking sound was coming f...

#11472746 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) — July 7, 2022 — The contact owns a 2011 Lexus RX350. The contact stated while driving 60 MPH, an abnormal clicking sound was coming f...

#11210626 — ENGINE — May 29, 2019 — TL* THE CONTACT OWNS A 2011 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, NOTICED SMOKE EM...

#11192540 — ENGINE — March 29, 2019 — MY 2011 LEXUS RX350 HAS RUBBER OIL COOLER HOSE AND LEXUS USA WILL NOT REPLACE THE PRESSURIZED RUBBER HOSE DESPITE KNO...

#11166379 — STEERING — January 10, 2019 — CLICKING SOUND WHEN TURNING RIGHT OR LEFT