NHTSA Complaint #11073108 — 2016 NISSAN ROGUE

THE OWNER'S MANUAL FOR THE 2016 NISSAN ROGUE NOTES THE ABILITY TO INSTALL CAR SEATS IN BOTH THE OUTBOARD AND CENTER SEATING POSITIONS OF THE SECOND ROW OF THE VEHICLE. WHILE THERE ARE NO LATCH HOOKS FOR THE CENTER POSITION, THERE IS A CEILING-MOUNTED HOOK AND DIRECTIONS IN THE OWNER'S MANUAL FOR USE OF LAP BELTS TO SECURE A SEAT IN THE CENTER POSITION (SECTION 1-43). NISSAN, HOWEVER, HAS A SEPARATE RELEASE FOR ALL OF THEIR VEHICLES CALLED "SNUG KIDS' AND DENOTES WHICH CAR RESTRAINTS, CALLED CRSS, FUNCTION PROPERLY IN THEIR VEHICLES. FOR THE 2014-2017 NISSAN ROGUE, THE SNUG KIDS DOCUMENTATION FROM NISSAN SPECIFICALLY NOTES: "IMPORTANT NOTE FOR 2ND ROW INSTALLATION: WE DO NOT RECOMMEND INSTALLING ANY CRS IN THE CENTER SEATING POSITION." THIS CONTRADICTS CAR SEAT INSTALLATION DIRECTIONS FOUND IN THE OWNER'S MANUAL. I LEASED THIS VEHICLE WITH THE NEED TO PUT THREE CARS SEATS, OR CRSS, INTO MY CAR AND LEASED A 2016 NISSAN ROGUE BASED UPON THE INFORMATION PROVIDED IN THE OWNER'S MANUAL. THE "SNUG KIDS' DOCUMENTS RELEASED BY NISSAN CONTRADICT THE MANUAL AND I THEREFORE LEASED THIS VEHICLE UNDER FALSE/INACCURATE/MISLEADING INFORMATION PROVIDED BY THE MANUFACTURER. CLEARLY, NISSAN HAS UNCOVERED A SAFETY ISSUE WITH PLACING A CRS IN THEIR VEHICLE BUT NO RECALL EXISTS. FURTHER, NISSAN SEEMS UNWILLING TO HELP OWNERS WHO REPORT THIS ISSUE. I REPORTED THIS ISSUE, INCIDENT #29652572, AND NISSAN HAS DECLINED TO PROVIDE A SOLUTION. I WOULD LIKEN THIS ISSUE TO THE RECENT EMISSION ISSUES SURROUND VOLKSWAGEN WHERE THE VEHICLES WERE SOLD UNDER INACCURATE SPECIFICATIONS PROVIDED FROM THE MANUFACTURER. I AM ATTACHING COPIES OF BOTH THE OWNER'S MANUAL AND THE "SNUG KIDS" RELEASE. I HOPE THAT THIS REPORT TRIGGERS AN INVESTIGATION WHICH LEADS TO ACTION BY NISSAN/A RECALL OF THE NISSAN ROGUE.