NHTSA Complaint #11073041 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11073041
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	January 19, 2018
Date Filed	February 15, 2018
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR IS 2016, ITS 18 MONTHS OLD HAS 19K MILES AND THE ONLY THING DONE TO THE CAR WAS OIL CHANGES WHICH WERE PERFORMED AT THE DEALER WHERE I BOUGHT MY CAR. ON JAN 19, 2018 MY CAR STOP WORKING WHILE DRIVING 45 MILES AN HOUR ON THE STREET. IT HAPPENED ON NW 36TH STREET GOING EAST IN MIAMI, FLORIDA ZIPCODE 33166 WHEN TOWED TO THE DEALER WAS TOLD ON THE FOLLOWING MONDAY THE PISTON PUSH THE ROD BLOCK AND THE ENGINE LOCK UP. ITS STILL AT THE DEALER. ON MONDAY IT WILL BE A MONTH. AND EVEN THOUGH I AM DRIVING A RENTAL ( WHICH THE DEALER IS PAYING FOR) THEY HAVE NO IDEA WHEN THE CAR WILL BE FIXED. EVERYTHING IS UNDER WARRANTY. MY CONCERN IS HOW CAN THIS MANUFACTURE BUILD CARS WHICH THEIR ENGINES LOCK UP AFTER LESS THAN 2 YEARS. THANK GOD I WAS NOT DRIVING IN AN EXPRESSWAY. I AM BEYOND SCARED TO DRIVE THIS KIND OF CAR AGAIN. *TR

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