NHTSA Complaint #11072977 — 2018 GMC TERRAIN

DRIVING OVER A BRIDGE OVER WATER,A LOUD EXPLOSION HAPPENED.AT FIRST I DID NOT KNOW WHAT IT WAS,UNTIL I HEARD WIND BLOWING FROM THE MOON ROOF AREA.THE GLASS ON THE ROOF EXPLODED AND SENT GLASS DOWN WARD.LUCKILY I HAD THE MOON ROOF SHADE CLOSED OR THE GLASS WOULD HAVE CAME DOWN ON ME.I NEARLY LOST CONTROL. THE WEATHER WAS DRY WITH A OVERCAST SKY. THE TRAFFIC WAS VERY LIGHT.IT WAS NOT POSSIBLE FOR ANY FOREIGN MATTER TO HIT THE GLASS.I AMMEDIATELY DROVE THE VEHICLE TO THE GMC,WHERE I PURCHASED IT.( DIXIE BUICK GMC).MY VEHICLE ONLY HAS 2040 MILES ON IT.THIS WAS A SATURDAY AND THE SERVICE DEPT. WAS CLOSED. SPOKE TO THE SALES MANAGER,WHO SAID HE NEVER SEEN ANYTHING LIKE THIS BEFORE. HE GAVE ME A LOANER CAR TO USE. THE SERVICE DEPT. CALLED ON MONDAY,AND STATED THAT THE WAS NO DEFECT,AND I OR MY INSURANCE CO, WOULD HAVE TO PAY. I CALLED GMC CUSTOMER SUPPORT AND THEY STATED THAT THEY WOULD DO WHAT THE SERVICE DEPT. SAID.SO THEY WILL NOT COVER IT.FINALLY TODAY I CALLED MY INSURANCE CO. AND LOOKS LIKE THEY ALSO WILL NOT COVER IT.I'AM STILL WAITING FOR A FINAL DECISION FROM STATE FARM INS.MY VEHICLE WAS TRAVELING SOUTH ON INTERSTATE 75 IN SOUTH WEST FLORIDA IN FT. MYERS.