NHTSA Complaint #11649862 — 2018 GMC TERRAIN UNKNOWN OR OTHER

Complaint Details

ODI Number	11649862
Vehicle	2018 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	March 21, 2025
Date Filed	March 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I was 30 seconds away to pull in my driveway. WARNING came up on screen (service) TRANSMISSION UNABLE TO SHIFT. When I turned into my driveway the vehicle stopped suddenly & threw itself into PARK. Vehicle still running but would not go into any gear, drive or reverse. I then pushed the PARK button & I think it said EMERGENCY BRAKE RELEASED. I then proceeded to drive up my driveway with no problem. Haven’t gotten back in vehicle yet as I am afraid to but l made appointment to take it to the dealership to check it out. On 3/24. (Linus Cadillac Buick GMC)Thank god it happened in my driveway as it would’ve caused an accident. ( the vehicle was driven up the Rd. walking distance. Sat there for an hr. Visiting my family. Then was driving home When incident happened. So it wasn’t running hot or anything.

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