NHTSA Complaint #11072779 — 2014 CHEVROLET CRUZE STEERING

Complaint Details

ODI Number	11072779
Vehicle	2014 CHEVROLET CRUZE
Component	STEERING
Date of Incident	February 13, 2018
Date Filed	February 13, 2018
Mileage	47,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD CONTROL. WHEN TURNING THE STEERING WHEEL SLIGHTLY, THE CAR WOULD JERK AS IT REGAINED CONTROL. HAD I BEEN DRIVING ON ICY ROADS, THIS COULD HAVE BEEN MUCH MORE SEVERE. I DO NOT FEEL SAFE DRIVING THE CAR AS IT IS RIGHT NOW. I HAVE HEARD AND READ MANY COMPLAINTS OF THIS ISSUE. IT'S INTERMITTENT, SO IT IS HARD TO DIAGNOSE, BUT WHEN IT HAPPENS TO YOU, YOU DON'T FEEL LIKE YOU'RE DRIVING THE CAR, IT FEELS LIKE IT'S DRIVING YOU!

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